Delete your data

UNMOON has no account. Your data lives on your phone and, for some features, under an anonymous identifier on our service.

In the app (recommended)

Open Profile › Delete my profile and confirm. This deletes, immediately:

• everything on the device: birth details, people in BONDS, the archive and its drafts, saved readings, caches and scheduled notifications;
• everything our service holds for your anonymous identifier: Oracle conversations, usage counts, subscription status, notification settings and the push registration.

If the phone is offline, the server part is retried automatically the next time UNMOON opens.

Without the app

If you no longer have the app, write to help@unmoon.app with the subject "Delete my data". If you bought UNMOON PLUS, include the order number from your App Store or Google Play receipt: it lets us find the anonymous record linked to the purchase. We delete it within 30 days and confirm by e-mail. Without the app or an order number, the remaining records cannot be linked to you by anyone, including us.

Deleting data does not cancel an App Store or Google Play subscription. Cancel it in the store's subscription settings.

Удаление данных